Privacy Policy Last updated: 24/02/2024
We, referred to as “Us” or “Our,” are committed to protecting your personal data and respecting your privacy when you interact with the website Fern Investbury.
This Privacy Policy explains how we collect, process, store, and use information you provide while using our website (the “Website”) and related services.
We follow several key principles when handling personal data:
• Transparency in how we collect and process your personal data:
Our goal is to ensure that users always have clear and understandable information about how their personal data is used. We aim to provide relevant explanations and updates so that you can make informed decisions when interacting with our website or related services.
If additional details are required to clarify how your data is processed, we will provide this information in a timely and accessible way.
If you have any questions regarding data processing or this policy, you may contact us via email at: [email protected]
• Processing personal data only for legitimate purposes described in this policy:
Personal data may be processed for purposes such as providing access to the website, facilitating connections with third-party service providers, improving user experience, maintaining platform functionality, protecting our legal rights, performing administrative and operational tasks, and complying with applicable legal obligations.
In addition, data may be used to better understand user preferences and improve the quality of services offered through the website.
• Supporting your rights regarding personal data:
We allocate appropriate resources to allow users to exercise their rights as data subjects. You may contact us at any time if you wish to review, update, delete, restrict, or transfer your personal data. Requests will be handled in accordance with applicable laws and regulations.
• Protecting your personal data:
Although no system can guarantee complete security, we implement a range of technical and organisational safeguards designed to help protect personal data from unauthorised access, misuse, or loss.
Our Privacy Policy Overview
1. Scope of This Policy
This Privacy Policy applies to information collected through the Fern Investbury website and related services. It describes how data is collected, how it may be used, and the measures taken to protect it while you interact with the platform.
This Privacy Policy explains the categories of personal data that may be collected through the Fern Investbury website, how such information may be gathered, how it may be used, how it may be shared with third parties, and the measures implemented to help protect it.
For the purposes of this policy, “Personal Data” refers to any information relating to an identified or identifiable individual. An identifiable individual is someone who can be recognised directly or indirectly through data available to us or accessible through other sources.
Within this policy, the term “processing” refers to any operation performed on personal data, including collection, recording, organisation, structuring, storage, modification, retrieval, consultation, use, disclosure, transmission, alignment, restriction, erasure, or destruction of such information.
The services provided through this website are intended for a general audience and are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that personal data has been collected from someone under 18, we will take appropriate steps to remove such information where possible.
2. When Personal Data May Be Collected
Personal data may be collected when you interact with the website, use available services, communicate through service channels, or otherwise engage with features provided on the platform. In some cases, information is provided directly by users, while in other cases it may be collected automatically through interactions with the website or received from authorised third-party partners.
3. Providing Personal Data Is Voluntary
You are not obligated to provide personal data when using this website. However, certain services or features may not function properly if relevant information is not supplied, and this may limit your ability to access some areas of the platform.
4. Types of Personal Data That May Be Collected
Information collected automatically during website visits:
This may include technical and usage information such as IP address, access time, access date, pages visited, browser type, device details, language settings, traffic logs, software error reports, and other technical data related to how the website is accessed. Some of this information may not identify you directly.
Information provided voluntarily by users:
Personal data may also be collected when users voluntarily provide information while interacting with services available through the platform or when communicating with third-party service providers through the website.
Information submitted when requesting access to third-party services:
This may include details such as your name, phone number, and email address that are provided in order to facilitate communication with authorised service providers.
5. Purposes and Legal Grounds for Processing Personal Data
Fern Investbury may process personal data for one or more purposes described in this section, provided that an appropriate legal basis exists for such processing.
Personal data will not be processed unless a lawful basis applies. These legal bases may include:
- Consent: when you voluntarily provide personal information through forms on the website and consent to the processing of that information for specific purposes.
- Legitimate interests: when processing is necessary for legitimate operational interests, such as improving services, maintaining platform security, or managing administrative processes.
- Legal obligations: when processing is required to comply with applicable laws or regulatory requirements.
If you would like further information about how personal data is processed or how legitimate interests apply to certain processing activities, you may contact us at any time for clarification.
Below you can find additional explanations regarding the circumstances under which personal data may be processed and the legal reasons supporting such processing.
| Purpose | Legal Basis | |
| 1 |
To transmit your information to authorised third-party service providers when you request access to trading or digital financial services. If you voluntarily submit your information through the website, it may be transmitted to selected partners in order to facilitate requested services. |
Processing is based on your consent when you choose to submit your personal information for this purpose. |
| 2 |
To respond to user enquiries, requests, or support questions Personal data may be used in order to respond to communications or support requests related to your use of the website or available services. |
Processing is necessary for the legitimate interests pursued by the platform in providing support and maintaining communication with users. |
| 3 |
To comply with legal obligations and regulatory requirements Personal data may be processed where required to comply with applicable laws, court orders, administrative requirements, or regulatory obligations. |
Processing is necessary for compliance with legal obligations. |
| 4 |
To improve and maintain website functionality and services Information may be analysed to help improve system stability, investigate technical issues, analyse performance, and enhance the overall functionality of the platform. |
Processing is carried out for legitimate operational interests related to improving the services provided through the website. |
| 5 |
To detect and prevent fraud, abuse, or misuse of the platform |
Processing is necessary for legitimate interests related to protecting the website, its users, and associated services. |
| 6 |
To support internal administrative and operational activities These activities may include system administration, internal reporting, operational management, planning, and other processes required to maintain services. |
Processing is based on legitimate interests in maintaining and operating the platform. |
| 7 |
To conduct analytical and statistical assessments Various analytical methods, including statistical evaluations, may be used to better understand usage trends and improve decision-making regarding platform development. |
Processing is based on legitimate interests related to improving services and understanding user behaviour. |
| 8 |
To protect legal rights, property, and interests Personal data may be processed when necessary to establish, exercise, or defend legal claims, or to protect the rights and interests of the platform or third parties. |
Processing is carried out based on legitimate interests in protecting legal rights and enforcing applicable agreements and policies. |
6. Transfer of Personal Data to Third Parties
Fern Investbury may share certain personal data with external service providers that assist in operating and maintaining the website. These providers may support functions such as hosting services, data storage, analytics, technical diagnostics, user experience monitoring, and other operational services.
If you voluntarily request access to third-party services through the website, certain personal data you provide may be transmitted to authorised third-party platforms in order to facilitate that request. Once transferred, those third parties may process your personal data according to their own privacy policies and data handling practices.
Personal data may also be shared with affiliated entities or trusted partners where necessary to improve the services, infrastructure, or operational capabilities associated with the website.
In certain circumstances, personal data may be disclosed to governmental authorities, regulatory bodies, or law enforcement agencies where required to comply with legal obligations or to protect legal rights, property, or interests.
Additionally, personal data may be transferred in connection with business transactions such as mergers, acquisitions, restructuring, financing arrangements, asset transfers, or similar corporate activities involving Fern Investbury or related entities.
7. Cookies and Third-Party Technologies
The website may use cookies and similar technologies provided by third-party analytics services, advertising providers, or technical platforms. These technologies are governed by the policies of the respective providers.
A cookie is a small text file stored on the device used to access the website. Cookies help the website recognise returning users, remember preferences, and improve overall user experience. They may also be used for analytics, statistical evaluation, and service optimisation.
Cookies can store information about user preferences, session behaviour, and interaction with the website. This helps tailor website content, improve performance, and analyse how services are used.
Some cookies are session cookies, meaning they are temporarily stored on your device and automatically deleted when you close your browser.
Other cookies are persistent cookies, which remain stored on your device for a defined period after browsing has ended. Persistent cookies help recognise returning visitors and improve future interactions with the website.
Types of cookies used:
Cookies may be categorised according to their functionality, such as essential cookies required for website operation, performance and analytics cookies used for measuring activity, and functionality cookies that help remember user preferences.
| Cookie Type | Purpose | Additional Details |
| Essential Cookies |
These cookies are necessary for the basic functionality of the website. They enable users to navigate the platform and access essential features. Without these cookies, certain services or sections of the website may not function properly. |
These cookies may store technical information required for login sessions or navigation functionality. They are typically session-based and are automatically removed when the browser session ends. |
| Preference Cookies |
These cookies allow the website to remember user preferences, such as language selection or interface settings, when returning to the platform. |
These cookies may remain stored on the device after browsing ends and expire according to a predefined duration. |
| Analytics Cookies |
These cookies collect information about how visitors interact with the website. The data helps improve performance, usability, and overall service quality. They may be used to analyse traffic patterns, identify technical issues, and optimise website functionality. |
Information collected is typically aggregated and does not directly identify individual users. Some analytics cookies expire when the browsing session ends, while others may remain active for longer periods depending on configuration. |
Managing and Removing Cookies
Most web browsers allow users to manage cookie preferences through their browser settings. You can choose to block certain cookies or remove previously stored cookies from your device. Instructions for managing cookies are available within the settings of commonly used browsers, including:
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Please note that disabling cookies may affect the functionality of some parts of the website and certain features may not operate as intended.
Online Tracking Notice
At present, this website does not respond to “Do Not Track” signals that may be transmitted by web browsers.
8. Retention of Personal Data
Fern Investbury retains personal data only for the period necessary to fulfil the purposes described in this Privacy Policy or to comply with applicable legal, regulatory, or operational requirements.
Where personal data is shared with authorised service providers at your request, such information may be retained for a limited period required to facilitate those services.
We regularly review stored information to ensure that personal data is not retained longer than necessary.
9. International Transfers of Personal Data
Personal data may be transferred to entities located in countries outside your place of residence or jurisdiction. These transfers may include transfers to service providers, technical infrastructure providers, or affiliated entities operating internationally.
Where applicable, reasonable safeguards are implemented to help ensure that personal data remains protected during international transfers.
For users located within the European Economic Area (EEA), appropriate protection mechanisms may include:
- Transfers to jurisdictions that have been recognised by the European Commission as providing an adequate level of data protection.
- Transfers performed under legally binding agreements designed to ensure appropriate protection standards.
- Transfers conducted under standard contractual clauses or other recognised international data protection mechanisms.
If you would like additional information about international data protection safeguards, you may contact us directly.
10. Protection of Personal Data
We apply technical and organisational security measures designed to help protect personal data against unauthorised access, accidental loss, misuse, alteration, or disclosure.
Despite these safeguards, no system can guarantee complete security of data transmitted over the internet. As a result, while we strive to protect personal information, we cannot guarantee absolute protection against all potential risks.
In certain situations, legal or regulatory obligations may require us to disclose personal data to authorised authorities or third parties. In such circumstances, our control over how those entities protect personal data may be limited.
Transmission of information through the internet always involves some level of risk. Therefore, Fern Investbury cannot guarantee the absolute security of personal data transmitted online.
11. Links to Third-Party Websites
The website may contain links to external websites or services operated by third parties. These websites operate independently and are not controlled by Fern Investbury.
We are not responsible for the privacy practices, policies, or content of third-party websites or services. This Privacy Policy applies only to the use of personal data collected through this website.
Whenever you visit third-party websites or services linked from this platform, we recommend reviewing their privacy policies carefully before interacting with them or submitting any personal information.
13. Your Rights Regarding Personal Data
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal data. These rights may include requesting confirmation of whether personal data about you is processed, reviewing that data, correcting inaccurate information, or requesting the deletion of data that is no longer necessary.
You may also request restrictions on certain processing activities or withdraw consent where processing is based on consent.
If you are located within the European Economic Area (EEA)
Individuals residing in the EEA may have additional rights under the General Data Protection Regulation (GDPR). To exercise these rights, you may submit a request via email.
Right of Access
You have the right to request confirmation of whether your personal data is being processed. If it is, you may request access to that information along with details including:
- The purposes for which the data is being processed
- The categories of personal data involved
- The recipients or categories of recipients who may receive the data
- Any transfers to countries outside the EEA or international organisations
- The anticipated retention period or criteria used to determine it
- Your right to request correction, deletion, or restriction of processing
- Your right to file a complaint with a supervisory authority
- The source of the data if it was not collected directly from you
- Whether automated decision-making or profiling is involved
A copy of the personal data undergoing processing may be provided. Additional copies may be subject to a reasonable administrative fee where permitted by law.
Requests must not negatively affect the rights and freedoms of others. Therefore, in certain situations requests may be limited or declined where necessary to protect those rights.
Right to Rectification
You have the right to request correction of inaccurate personal data and to complete incomplete personal data where necessary.
Right to Erasure
You may request deletion of your personal data under certain circumstances, including when:
- The data is no longer required for the purpose for which it was collected
- You withdraw consent and no other legal basis exists for processing
- You object to processing based on legitimate interests
- The data has been processed unlawfully
- Deletion is required to comply with legal obligations
However, this right may not apply when processing is necessary to comply with legal obligations or to establish, exercise, or defend legal claims.
Right to Restrict Processing
You may request restriction of processing in certain circumstances, such as when you dispute the accuracy of personal data or object to certain types of processing.
Where processing is restricted, the data may generally only be stored unless further processing is required with your consent or for legal purposes.
Right to Data Portability
You may request to receive personal data you have provided in a structured, commonly used, machine-readable format. Where technically feasible, you may also request that this information be transmitted to another data controller.
When exercising the right to data portability, you may request that your personal data be transferred directly from the platform to another organisation where technically feasible. Exercising this right does not affect your right to request deletion of personal data, and it should not negatively impact the rights and freedoms of other individuals.
Right to Withdraw Consent
If processing of your personal data is based on consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the legality of any processing carried out before the withdrawal.
Right to Object
You have the right to object to the processing of your personal data where such processing is based on legitimate interests and relates to your particular situation. If an objection is submitted, processing may cease unless compelling legitimate grounds exist to continue processing or where processing is necessary for legal claims.
You also have the right to object to the processing of personal data for direct marketing purposes at any time, including profiling related to marketing activities.
Right to Lodge a Complaint
You have the right to file a complaint with an appropriate supervisory authority responsible for data protection if you believe that your personal data has been processed in a manner inconsistent with applicable regulations.
Certain rights described in this section may be limited where required by applicable laws or regulatory obligations.
Requests regarding personal data rights will generally be addressed within one month of receiving the request. In cases involving complex requests or multiple submissions, the response period may be extended by up to two additional months. If an extension is required, you will be informed along with the reason for the delay.
Information requested under applicable data protection rights will typically be provided free of charge unless requests are excessive, repetitive, or unfounded. In such cases, an administrative fee may be applied or the request may be declined where permitted by law.
To protect user privacy, additional verification information may be requested when necessary to confirm the identity of the person submitting a request.
12. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements, operational practices, or service improvements.
Whenever updates occur, the revised policy will be published on the website. In cases involving significant changes, additional notifications may be provided through appropriate communication channels or website notices.
Unless otherwise stated, changes to the Privacy Policy become effective once the updated version is published on the website.